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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Ross

January 30, 2026

5  out of  5
rating by Stephanie Ross
"J has been in the business of taking care of people and their insurance needs as long as I’ve known her. She is one of the kindest, hardest working women I’ve ever met out worked with. Thanks, J, for always taking care of my family and me!!!"
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Antaya Taylor

January 30, 2026

5  out of  5
rating by Antaya Taylor
"Yolanda did an amazing job. Very helpful and informative."
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Michael Miller

January 30, 2026

5  out of  5
rating by Michael Miller
"They are the best people in the world. Go out of there way to always help me. The best of the best"
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KEN Meents

January 22, 2026

5  out of  5
rating by KEN Meents
"Emma was profesional and she is kind she helped me get the coverage that i need i will mention to people that are looking for insurance auto renters and libelity umbrella"
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Linda Hiller

January 13, 2026

5  out of  5
rating by Linda Hiller
"I came in to get my Drive Safe and Save, Nilija helped me and she was helpful, very pleasant and her smile is beautiful. Stop by the office for a great laugh, those ladies are amazing."
We responded:
"Thank you so much for the 5-stars, Linda! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!  Jamesetta Porter State Farm Agency "
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Sue

January 7, 2026

5  out of  5
rating by Sue
"I came into the office today to get help with my drive safe and safe and she did a fabulous job helping me because I could not figure it out on my own!"
We responded:
"Hi Sue, Thank you for the awesome feedback. We look forward to the savings you will earn using our Drive Safe and Save Program. Let us know if we can assist you with any other needs. Thanks again, Jamesetta Porter State Farm Agency"
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Gloria Taylor

December 23, 2025

5  out of  5
rating by Gloria Taylor
"Nilija was awesome today, the apps were difficult and she simplified the task."
We responded:
" Thank you for the fantastic review, Gloria! We are always here to help with your insurance needs here in East Peoria. Jamesetta Porter State Farm Agency. "
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eric hightower

December 23, 2025

5  out of  5
rating by eric hightower
"i've been a State Farm customer for quite some time, lately Nilija has been very helpful and professional."
We responded:
"Hey Eric, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon! Jamesetta Porter State Farm Agency"
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Della Lavender

December 23, 2025

5  out of  5
rating by Della Lavender
"I always call into State Farm to make my monthly payment , and I usually get a very efficient young lady named Nilija. She is very kind and knowledgeable with any concerns or questions I have. We have been State Farm clients for lots of years, and we have been very pleased with their service."
We responded:
"Hello Della, we are grateful for the recognition and appreciate the time you took to leave your review, Nilija is definitely and asset to our team. We have definitely had a long history together and I have enjoyed taking care of you and your families insurance needs over the years; your loyalty does not go unnoticed. We will continue to aim high when it comes to offering excellent service. Jamesetta Porter State Farm Agency"
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Mark Wilkinson

December 18, 2025

5  out of  5
rating by Mark Wilkinson
"Grateful for the excellent support we get from this team. Appreciate being able to text during work hours and and get anything resolved quickly."
We responded:
"Mark, we're delighted to hear about your experience! We look forward to providing you with more great service in the near future. Chat with us anytime. Thanks again for taking a moment to share your feedback. Jamesetta Porter State Farm Agency!"
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Brenda Jackson

December 10, 2025

5  out of  5
rating by Brenda Jackson
"All the ladies are very professional and knowledgeable about the insurance buisness. I have been with State Farm for 30 plus years and have never had an agent explain and go over my policies with me in dept like Jamesetta Potter Humes. If she is busy the other ladies always step in with answers to my questions. Thank you Jamesetta, Nilija, and Yolanda you ladies are a great team and the best❤️😊"
We responded:
"Aww. Thank you for your kind words and your 5-star review! My team and I are happy to be your good neighbor. Send all your friends we would love to take good care of them too. We appreciate you and are grateful that you chose Jamesetta Porter State Farm Agency!"
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Mike and Jess

December 5, 2025

5  out of  5
rating by Mike and Jess
"I was introduced to Jamesetta Porter I believe 23 years ago. And I tell you what if you’re looking for somebody that has your best interest and will always look out for you and try to save you as much as she possibly can then THIS is who you want hands-down! I moved away from Peoria 17 years ago and I’m currently in the St. Louis area and you would not ever think there are that many miles or hours between us. You can literally call her or her staff which is absolutely amazing and they will take care of you like no other. I can’t stress enough, give her and her staff the opportunity to see what they can do for you and I guarantee it you will be impressed! Just the atmosphere and the way they treat you like family will have you so happy you made that call !!!"
We responded:
"Michael, Shhhhh! You are telling my age! You are so very kind, thank you for your 5-star review and valuable feedback! I so appreciate your loyalty, stories over the years and referrals too. Thanks again, checks in the mail. Just kidding. ;-) Jamesetta Porter State Farm Agency"
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Cindy S

December 5, 2025

5  out of  5
rating by Cindy S
"Emma was so helpful and explained everything to me regarding my auto quote. Can’t wait to start!"
We responded:
"Thank you for your 5-star review Cindy! I'm excited to save you money, let's get started! Jamesetta Porter State Farm Agency"
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Marshall Reeves

December 3, 2025

5  out of  5
rating by Marshall Reeves
"Emma is outstanding, very professional and knowledgeable. She answered all my questions. She is very courteous and a great example of superior customer service. She deserves a promotion."
We responded:
"We’re honored by your positive feedback, and we look forward to building a relationship with you soon! Emma is working very hard in her new position and learning a lot about State Farm and the value we provide! Thank you for your 5-star review. Jamesetta Porter State Farm Agency"
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Adrian Jackson

December 3, 2025

5  out of  5
rating by Adrian Jackson
"My first time going through State Farm and they have Great customer service and good insurance highly recommended"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to assist with any insurance questions or future needs. Jamesetta Porter State Farm Agency"
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Emma Ree

November 21, 2025

5  out of  5
rating by Emma Ree
"Jamesetta was very helpful and assisted me with my life insurance for me and my 3 kids. She made sure I understood the best coverage so that my kids will be okay if anything was to happen to me. I feel a big weight off my shoulders! Thanks Jamesetta"
We responded:
"Em, we’re thankful for your feedback! Protecting families is what we do! Thank you for allowing me the opportunity to protect yours. I hope it gives you peace of mind to know State Farm has your back. Thanks again for your 5-star review. Jamesetta Porter State Farm Agency. "
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James Pierce

November 21, 2025

5  out of  5
rating by James Pierce
"Had problem with Drive Safe and corrected immediately ..staff all friendly and cooperative."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you for your 5-star review Jim. Jamesetta Porter State Farm Agency"
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Toby Peplow

October 9, 2025

5  out of  5
rating by Toby Peplow
"Jamesetta cares about people. We’ve been with her for years and I sincerely appreciate how she well she knows her product and strives to help her customers. I highly recommend her."
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Mary Beth Llanos

October 8, 2025

5  out of  5
rating by Mary Beth Llanos
"Jamesetta and her team care so much about their clients and the community. They always get back to you quickly, explain things clearly, and are never to busy to ask about your family."
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Fantasia Bailey

October 7, 2025

5  out of  5
rating by Fantasia Bailey
"We switched to Jamesetta as our agent four years ago. We received EXCELLENT service and rates then, which continued on throughout the years. Recently, we hit a deer. Not only did they take care of EVERYTHING for me, but the ladies there walked me through everything because I had never had that happen before. Then, two weeks after getting my car back from those repairs, I was rear-ended, which ended in my car being totaled, but the ladies at Jamesetta’s office took such amazing care of us. They talked me through everything and really helped to make sure everything was taken care of from the day of accident to making sure the replacement car was insured as well. The kindness they extended to me and my family has been so appreciated and I truly do not know how I could have came out of this situation smiling without them. They are so wonderful, friendly, knowledgeable and kind in that office. The way they care for their customers is unmatched. Check them out!"
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John Cousins

October 3, 2025

5  out of  5
rating by John Cousins
"Very knowledgeable and has great customer service."
We responded:
"John, thank you for taking the time to share your thoughts, we appreciate the 5-star review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jamesetta Porter State Farm Agency"
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Whitney & Mason

September 29, 2025

5  out of  5
rating by Whitney & Mason
"Always accommodating, knowledgeable, and amazing staff! Best agent in Illinois!"
We responded:
"Whitney, thank you for your 5-star review and your kind words. I appreciate you allowing me the opportunity to assist you and your family with your insurance needs. Your son has the best mommy ever. Jamesetta Porter State Farm Agency"
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Krew Jroc

September 29, 2025

5  out of  5
rating by Krew Jroc
"The best insurance agency in the area!"
We responded:
"Jroc, thank you for your 5-star review! I can't believe I have had you insured your whole life! I am also honored to have the privilege to protect your children. I appreciate your loyalty to State Farm and to my agency! Jamesetta Porter/State Farm Agent"
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Crystal Criss

September 28, 2025

5  out of  5
rating by Crystal Criss
"When I went I to her office, they all greeted me, feeling right at home. I purchased life I purchased life insurance. They are knowledgeable, friendly and she wants you to know that your current and future needs are met. Anyone looking for home, health and auto should drop in and see their team do what goes above and beyond for you. Please stop in and see them, you won’t be disappointed."
We responded:
"Thank you for taking the time to share your thoughts and your 5-star review! Your support means the world to me. Jamesetta Porter / State Farm Agency. "
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Kally Vecchio

September 24, 2025

5  out of  5
rating by Kally Vecchio
"Jamesetta is so helpful and kind! Shes a fantastic agent!!"
We responded:
"Kally, we’re thankful for your feedback along with the 5-star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jamesetta Porter State Farm Agency"